Privacy Policy

Introduction

At Mail Tracker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email tracking service.

We are committed to protecting your privacy and ensuring you have a positive experience while using our service.

Information We Collect

Information You Provide

• Email address and account information when you sign up
• Payment information for premium subscriptions (processed securely through third-party payment processors)
• Communication preferences and settings

Automatically Collected Information

• Email tracking data (when emails are opened, number of opens, approximate location)
• Device information (browser type, operating system)
• Usage data and analytics
• IP addresses and timestamps

How We Use Your Information

We use the information we collect to:

• Provide and maintain our email tracking service
• Send you notifications when your tracked emails are opened
• Process your payments and manage your subscription
• Improve and optimize our service
• Communicate with you about updates, features, and support
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

• All data transmission is encrypted using SSL/TLS
• We do not store or read the content of your emails
• Our service has been reviewed by independent security auditors
• We comply with Google's security requirements and undergo yearly audits
• Access to user data is strictly limited to authorized personnel

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who help us operate our service (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Disable Tracking: Turn off email tracking at any time

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Tracking data is typically retained for 90 days, after which it is automatically deleted. You can request deletion of your data at any time by contacting us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Track email opens (this is the core functionality of our service)

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

Third-Party Services

Our service integrates with Gmail and uses Google's APIs. Your use of Gmail is subject to Google's Privacy Policy. We also use third-party services for analytics, payment processing, and hosting. These services have their own privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including GDPR for European users.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: